Why do plans cost different amounts if the features are the same?
Larger communities generate more emails, more AI requests, more storage, and more database activity — so the cost to run the platform is higher. The pricing reflects infrastructure cost, not feature access. A 20-unit HOA and a 200-unit HOA both get the legal scanner, the AI advisor, the compliance auditor — everything. The 200-unit HOA just pays more because they send more notices and have more data to manage.
What makes the legal pre-send scanner valuable?
The scanner checks 9 specific legal risk categories — Fair Housing Act compliance, ADA/ESA accommodation law, due process, defamation risk, and more — that most board members don't know to look for. One caught Fair Housing violation saves more than 35 years of Board-Armor subscriptions. No competitor at any price point has this feature.
Do I need technical skills to set up Board-Armor?
None. If you can use Gmail, you can use Board-Armor. Setup takes under 10 minutes. No installation, no IT department, no training required. The onboarding wizard guides you through every step.
Can multiple board members use the same account?
Yes. Invite all board members — each gets their own login with role-based access (President, Treasurer, Secretary). No extra charge per seat. Role permissions control what each member can see and edit.
Does Board-Armor work for condos and townhomes?
Yes. Board-Armor works for any community with a homeowners association — single-family subdivisions, condominiums, townhomes, and planned unit developments. If you have a board, dues, CC&Rs, and violations, Board-Armor is built for you.
What happens to my data if I cancel?
Export everything — homeowner directory, dues history, violation records, documents — as CSV and PDF before you cancel. We retain your data for 90 days after cancellation, then delete it permanently. We never sell your data.
How does the AI legal advisor differ from an HOA attorney?
The AI Legal Advisor provides general HOA legal guidance based on state statutes and common HOA law — not formal legal advice from a licensed attorney. Think of it as a knowledgeable paralegal available 24/7. It handles the 80% of questions that don't need an attorney and flags when you should consult one for the remaining 20%.
What if our community grows past our current plan's unit limit?
Just upgrade your plan — it takes one click in the Settings page. Your data, homeowners, documents, and history all carry over instantly. There's no migration, no data entry, and no disruption to your board's workflow.
How does Board-Armor help with insurance claims and risk management?
Board-Armor includes three features specifically designed to protect your community and strengthen insurance claims. Pre-Loss Documentation lets your board conduct annual property condition inspections — timestamped and board-attested — establishing a baseline before any damage event. Insurance carriers frequently dispute claims by calling damage "pre-existing." A dated condition report is your strongest defense. The Insurance Claim Tracker logs every claim from first notice to final settlement, including carrier contacts, adjuster information, and a full timeline of interactions. The Emergency Response Center gives your board a documented, timestamped record of every action taken during an emergency — vendor calls, homeowner notifications, and incident details — exactly what a public adjuster needs to build a strong claim on your behalf.
What is pre-loss documentation and why does it matter?
Pre-loss documentation is a formal, timestamped record of your property's condition completed before any damage event occurs. Board-Armor's annual inspection tool walks your board through 8 building systems — roof, exterior, foundation, parking, pool, mechanical, common areas, and plumbing — rating each one and capturing detailed notes. The resulting report is board-attested, locked with a timestamp, and printable as a PDF. When a storm, fire, or water event damages your property, this document proves to the insurance carrier what condition the property was in before the loss. Without it, carriers can argue the damage was pre-existing and reduce or deny your claim. With it, you have a dated, signed record that can be worth hundreds of thousands of dollars in recovered insurance funds.