These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and BoardArmor LLC ("BoardArmor," "we," "our," or "us"), an Oregon limited liability company, governing your use of the BoardArmor platform available at app.board-armor.com and board-armor.com (collectively, the "Service").
By accessing or using the Service, creating an account, or clicking "I agree" to these Terms, you confirm that you are at least 18 years old, have the authority to bind your organization to these Terms, and agree to comply with all terms set forth herein.
BoardArmor provides a cloud-based HOA and property management platform designed for self-managed homeowners associations and rental property managers. The Service includes:
We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.
To use BoardArmor, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
You agree to notify us immediately at support@board-armor.com if you suspect unauthorized access to your account. We are not liable for any loss resulting from unauthorized use of your account.
Each HOA or property organization may have one primary account. Multiple board members may be added as users under the same account. You may not create accounts for the purpose of reselling access without a separate written agreement with BoardArmor.
BoardArmor offers subscription plans as described on our pricing page. All plans include a 30-day free trial. A valid credit card is required at signup. You will not be charged until the trial period ends.
Subscriptions are billed monthly in advance. By providing payment information, you authorize BoardArmor to charge your payment method on a recurring basis. All fees are in US dollars and are non-refundable except as required by law or as expressly stated in these Terms.
Your 30-day free trial begins when you complete registration and add a payment method. If you cancel before the trial ends, you will not be charged. If you do not cancel, your subscription will automatically begin and your payment method will be charged.
You may cancel your subscription at any time through the Settings → Plan & Billing section of the platform or by contacting us at support@board-armor.com. Cancellation takes effect at the end of the current billing period. You will retain access to the Service until that date.
We reserve the right to change subscription prices. We will provide at least 30 days' notice of any price change via email. Your continued use of the Service after the price change takes effect constitutes acceptance of the new price.
We do not offer refunds for partial subscription periods. If you believe you were charged in error, contact us within 30 days of the charge at billing@board-armor.com.
You may use BoardArmor solely for lawful HOA management, rental property management, and related community administration purposes.
You agree not to:
You are solely responsible for ensuring your use of BoardArmor complies with all applicable laws, including HOA governing documents, state HOA statutes, fair housing laws, privacy laws, and landlord-tenant regulations. BoardArmor is a tool — we do not provide legal advice.
You retain full ownership of all data you enter into BoardArmor ("Your Data"). We do not claim any ownership rights over Your Data.
By using the Service, you grant BoardArmor a limited, non-exclusive license to store, process, and transmit Your Data solely to provide the Service. We will not use Your Data for any other purpose.
You are responsible for the accuracy, legality, and appropriateness of all data you enter into the platform, including homeowner information, financial records, and violation records.
You may export your data at any time using the Data & Export feature in Settings. Upon cancellation, we encourage you to export your data before your account is closed.
Upon account termination, your data will be retained for 30 days and then permanently deleted. See our Privacy Policy for full details.
BoardArmor uses artificial intelligence to generate violation notices, meeting minutes, document summaries, and other content. AI-generated content may contain errors, omissions, or inaccuracies. You are responsible for reviewing all AI-generated content before using it and for ensuring it is appropriate for your specific situation.
We do not warrant that AI-generated content is legally sufficient, accurate, complete, or appropriate for any specific purpose. AI-generated violation notices should be reviewed by a board member or attorney before sending.
AI features use Anthropic's Claude API. By using AI features, you acknowledge that your inputs are processed by Anthropic in accordance with their terms of service and privacy policy. Do not enter sensitive personal information into AI prompts.
The BoardArmor platform, including its design, code, features, and branding, is owned by BoardArmor LLC and protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the Service without our written permission.
The "BoardArmor" name and shield logo are trademarks of BoardArmor LLC. You may not use our trademarks without prior written consent.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
BOARDARMOR DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. WE DO NOT WARRANT THAT AI-GENERATED CONTENT IS ACCURATE, COMPLETE, OR LEGALLY SUFFICIENT.
BOARDARMOR IS A MANAGEMENT TOOL AND DOES NOT PROVIDE LEGAL, FINANCIAL, ACCOUNTING, OR PROFESSIONAL ADVICE OF ANY KIND.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BOARDARMOR LLC AND ITS OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE.
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO BOARDARMOR IN THE THREE MONTHS PRECEDING THE CLAIM.
Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so the above limitations may not apply to you.
You agree to indemnify, defend, and hold harmless BoardArmor LLC and its officers, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Service; (b) Your Data; (c) your violation of these Terms; or (d) your violation of any applicable law or third-party rights.
You may terminate your account at any time by canceling your subscription through the platform or contacting us.
We reserve the right to suspend or terminate your account immediately and without notice if we determine, in our sole discretion, that you have violated these Terms, engaged in fraudulent activity, or your use poses a risk to other users or the Service.
Upon termination, your right to use the Service immediately ceases. Sections 8, 9, 10, 11, and 13 survive termination.
These Terms are governed by the laws of the State of Oregon, without regard to conflict of law principles. Any disputes arising from these Terms or the Service shall be resolved in the state or federal courts located in Multnomah County, Oregon, and you consent to the personal jurisdiction of such courts.
Before filing any legal action, you agree to contact us at legal@board-armor.com and attempt to resolve the dispute informally for at least 30 days.
We may update these Terms from time to time. When we make material changes, we will notify you by email at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes your acceptance of the revised Terms.